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Home renovation projects are exciting—but they can also feel overwhelming. With so many moving parts, timelines, and details, it’s easy to lose track of what’s happening and when. That’s exactly why we created our customer portal: a single, easy-to-access home base for everything related to your project.
Your Project, All in One Place
As a customer, the portal is designed to give you instant access to the information that matters most. Construction can be cumbersome and intimidating—questions like When is my next install date? How much have I paid? How much do I still owe? Who’s coming to my house and when? can pile up quickly.
Here’s what you’ll be able to access in your portal at any time:
- Your signed contract
- Project notes and key updates
- Scheduled install dates and timeline
- Upcoming crew assignments and expected arrival times
- Photos of your project progress
- Payment history and current balance
- Permit and material status
- Referral program access and rewards tracking
It’s all available whenever you need it—even at 11:30 at night when your brain suddenly decides it’s time to worry about your upcoming project.
Convenience Without Obligation
Of course, the portal is a tool—not a requirement. If you prefer picking up the phone, we’re always happy to help during business hours. We can answer questions, look up material readiness, re-send contracts, or send you photos.
But having everything available online means fewer steps and faster answers. Think of it like checking an online order—you don’t want to call customer service just to find out when something was delivered when you can log in and see it instantly. The portal brings that same simplicity to your renovation experience.
Built for Clear Communication
One of the biggest challenges in construction is communication. While you may be one or two homeowners, on our side there can be many people involved in your project—remodeling consultants, project coordinators, material specialists, expediters, permit teams, project managers, foremen, and more.
Keeping everyone aligned is much easier when information lives in one shared space. The portal helps ensure clean, consistent communication so nothing gets lost and everyone stays on the same page.
Always Improving, Always Innovating
We see the customer portal as a living product—one that will continue to grow and improve. Future enhancements may include conversation transcripts, summaries of next steps, and direct communication with our team through the portal itself.
We also want the portal to be a place where customers can actively participate. Uploading photos, for example, helps us see your project through your eyes—and we don’t get enough of those!
Refer, Earn, and Share the Love
The portal is also where referrals live. Word of mouth has always been one of the most powerful ways we grow, and we’d rather reward our customers directly than spend those dollars elsewhere. Inside the portal, you can recommend friends or family who need work done and earn rewards—like gift cards—just for spreading the word.
Simple. Efficient. Seamless.
At the end of the day, the customer portal is about efficiency, transparency, and peace of mind. Renovation projects don’t have to feel complicated—and with everything you need in one place at Presidental Exteriors, they don’t have to be.
We built the portal to make your experience smoother from start to finish, and we’re excited to keep making it even better.