The Presidential Exteriors Customer Portal
Remodeling a home is exciting—but it can also be stressful. Tracking schedules, payments, documents, and progress often requires juggling a lot of information. The Presidential Exteriors Customer Portal solves this problem by providing homeowners with a single, secure, and easy-to-use hub for managing every aspect of their remodeling project.
Track the status of your project and your referrals:
- Project Dashboard – See your project’s status at a glance, with progress bars and milestone tracking
- Document Management – Access contracts, change orders, etc. anytime
- Photo Gallery – Visual updates of your home
- Payments & Billing – Check balances and make secure online payments
- Referral Submissions – Refer us and earn $!
Frequently Asked Questions
PROJECT TRACKING
Q: Where do I access the portal?
A: You can log in at: https://customer.presidentialext.com/
Q: How do I create an account or log in?
A: Enter your email that we have on file, and you will receive a link to log in.
Q: Where can I see the status of my project?
A: You can view your project status on the Overview page in your portal.
Q: Where can I see my contract amount?
A: It is visible on the Overview page. If you have multiple contracts, they will be separated out.
Q: Can I see my contract on the portal?
A: Yes, you can access your contract(s) in the Documents section.
Q: How do I make a payment?
A: Click the “Pay Now” option in the portal. It will take you to a secure payment page for either E-Check or Credit Card.
Q: Can I pay with an e-check?
A: Yes. You can pay with both credit and e-checks. Please note that all credit card payments are subject to a credit card processing fee that cannot be waived.
Q: I submitted a payment, why don’t I see that in my portal?
A: Once your payment is fully processed and verified, it will show up under View Payments.
Q: Where can I see progress photos of my project?
A: You can access photos of your project through a CompanyCam link.
Q: Where can I find contact information for my team?
A: On the Contact page, you’ll find contact details for Presidential Exteriors, your project manager, and your project coordinator. You can also send us a message through the portal and we’ll get back to you during business hours.
Q: Can I change the email associated with my portal account?
A: Please reach out to your project coordinator to update the email on file.
Q: Can multiple people access the same project?
A: You can have up to 2 email addresses associated with your project.
Q: Why can’t I log in even though my information is correct?
A: The email address may not match the email we have on file, or the email with the sign-in link might be going to spam.
REFERRAL PROGRAM
Q: How do I submit a referral?
A: Go to the Referral page in your portal, enter their information, and our team will follow up.
Q: How do I check the status of a referral I submitted?
A: The status will be under the referral tab where you submit the referral.
Q: How do I know I received a payment from my referral?
A: First you will receive an email notification then, once verified you will receive an email to the digital gift card.
Q: How will I get paid for my referral?
A: You will receive a digital gift card through Tremendous.
Military & First Responder
Discounts
Have questions? Let's Chat!
Our Reputation Precedes Us
We could list plenty of reasons why Presidential Exteriors is your best bet for a successful exterior home remodeling project. But the homeowners’ opinions matter the most, so we’ve always made providing exceptional customer service our top priority. Read what some of our past customers have had to say:
RATING
5.0
RATING
A+
RATING
4.9
RATING
4.8
RATING
4.8
Very smooth window install project.
“Had a window that needed to be replaced and Matt and Carlos were extremely efficient, professional, and quick. Thanks to the entire team for a very smooth install project of replacing my windows.”
